ITIL® Practitioner course focus on three areas considered critical for IT improvements and bring about a successful change. This course covers extensively about Organisation Change management, Measurement and Metrics of improvement initiatives, and communications aspects among teams. This course is a comprehensive study of IT implementation and service improvements. Our expert trainer will ensure that your learning goals are achieved in our two days full-time intensive training session. Our course content includes practice tests and exam prep questions. We also provide access to our online training course for ITIL® Practitioner through e-learning / self-paced training to enable you to start your exam preparation as soon as your confirm your participation.
Our AXELOS accredited courseware, interactive training by an industry expert with hands-on experience, simulated tests, coupled with e-learning access will prepare you to clear the ITIL® Practitioner Exam on your first attempt.
Take the first step towards exploring an opportunity to become a ITIL® Practitioner certification. Prepare for the ITIL® Practitioner Certification exam and fast track your career as an ITIL® Practitioner. Please fill-in the enquiry form on this page or call now on +1 (713)-287-1213 or e-mail info (at) Proctorlearn (dot) com for our training consultant to understand your training and learning objectives and guide you with an optimum way to achieve your goals.
Key Features
Training By Expert FacultyCourse | Workshop Date | Course Type | Price ( INR ) | Register |
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Key Features
Training By Expert FacultyCourse | Workshop Date | Course Type | Price ( INR ) | Register |
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At Proctorlearn, we believe freedom and flexibility are the ingredients of excellent e-learning. We know that each learner has his or her own set of preferences when it comes to learning. E-learning allows you to choose modules, chapters, or topics. You can learn at any time, anywhere, and at your convenience.Because of this, it has become a popular way to study.
Success in e-learning depends heavily on self-motivation and requires little supervision.
When location is no longer a barrier, why should boundaries exist? Our platform is perfect for anyone who wants to save time. It helps you avoid travel issues, so you can learn smoothly. You can track your study progress. You can set timers too. You can navigate chapters in any order. Also, you can select specific pages when needed.
Our skilled technical team makes sure courses are delivered smoothly. This helps learners from various places and gives them a personalized learning experience. Ultimately, our goal is to help you achieve a high level of skill as a professional in your chosen field.
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Course | Workshop Date | Course Type | Price ( INR ) | Register |
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ITIL Practitioner 90 Days E-Learning | 90 Days Access | e-Learning | 6,999.00 |
Enroll |
ITIL Practitioner certification program is designed to provide the foundational knowledge and skills for building an effective IT organization. This course will help you implement service improvements based on ITIL best practices. This two-days course will help you to pass the exam on your first attempt and award you three credits towards your ITIL Expert certification.
ITIL foundation v3 equivalent, v3 or 2011 is a mandatory requirement.
To take the ITIL Practitioner exam, individuals must hold a current ITIL Foundation certificate.
1. Service Management Concepts
Adopt and adapt
VOCR: value, outcomes, costs, and risks
2. Guiding Principles
Focus on value
Design for experience
Start where you are
Work holistically
Progress iteratively
Observe directly
Be transparent
Collaborate
Keep it simple
3. Service Improvement Approach
What is the vision?
Where are we now?
Where do we want to be?
How do we get there?
How do we know we’ve arrived?
How do we keep the momentum going?
4. Organizational Change Management (OCM)
What is OCM?
Sources of resistance
People transition
Stakeholder management
Sponsor management
Resistance management
Reinforcement
5. Metrics and Measurements
CSFs and KPIs
Metric cascades and hierarchies
Metric categories
Assessment
Reporting
6. Communication
Issues caused by poor communication
Benefits of good communication
Communication essentials
Communication principles
Communication types
7. Tips for Success on the ITIL Practitioner Exam
8. Sample Exam
How do I enroll for the online training?
You can enroll for this training on our website and make an online payment using any of the following options:
Once payment is received, you will automatically receive a payment receipt and access information via email.
What are the modes of training offered for this Training course?
There are 3 modes of learning, namely Classroom which will be a face-to-face instructor led sessions, Live Virtual Instructor-led Training for those with a disadvantage to travel, and finally the self-paced e-Learning which you can take up anywhere, anytime.
What will I get along with this training?
You will have online access to e-learning and practice tests along with the training.
I’d like to learn more about this training program. Whom should I contact?
Visit our website and click the “Need Help &Support” link, and fill the form that appears on the page. Our customer staff will get in touch at the earliest possible. Alternatively, you can engage directly with our support team using the ‘Live Chat” feature to clarify all your queries.
What is covered under the 24/7 Support?
We offer 24/7 support through email, chat and calls. We also have a dedicated team that provides on-demand assistance through our community forum.
Do you provide money back guarantee for the training programs?
Yes. We do offer a money-back guarantee for many of our training programs. Please do visit our website to know about Money Back Guarantee .
Can I cancel a course? Do you provide 10% refund.
Yes, you can cancel the course, and the payments will made will be refunded after adjustments. Please do visit our website to know about Refunds Policy.
Will I get a Certificate for completing this course?
Yes, we offer course completion certificate after you successfully complete the training program .
Can I extend the access period?
Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.
How do I schedule my exam?
For assistance in scheduling your exam, reach out to the sales consultant (inside sales manager) or raise a request with our support team.
Project Management
IT Service Management
Quality Management
Agile & Scrum
Citrix Client Administration
Cloud Technology
Cisco
James Conklin
Great class, very informative.
Karle Scroggins
Great PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.
John Denke
it was a great class. Lots of energy. And I enjoyed.
Kevin Hambrice
Fantastic course to prepare for PMP® exam.
Eric S. Tumlinson
As a participant it was smooth sailing for me.
Khemoni Holmes
Trainer was excellent. Shared good resources and good experiences.
Dennis Glover
Good content and training.