Gain a thorough understanding of Service Strategy (SS) including design, development, and implementation in this ITIL SS course.
Please fill-in the Enquiry Form on this page to know more about our upcoming ITIL Intermediate Service Strategy (SS) certification training courses in Bangalore and other cities across United States or call now on +1 (713)-287-1213 or e-mail info (at) Proctorlearn (dot) com for more information on our upcoming ITIL certification training courses in Bangalore.
Key Features
Complimentary 1year of High Quality E-Learning AccessCourse | Workshop Date | Course Type | Price ( INR ) | Register |
---|
Attend our instructor-led Live Online Training classes conducted as per your time zone by our expert trainer through Citrix GoToMeeting, Cisco WeBex, or Skype. Learn through a virtual trainer as per your convenience based on your time schedule.
Please fill-in the enquiry form on this page or call us on +1 (713)-287-1213 or e-mail info (at) icertglobal (dot) com for more information about our instructor-led Live Online Training / Live Virtual Training courses for ITIL Intermediate Service Strategy in Bangalore, United States. Accomplish your learning and training goals inspite of your busy schedule through our Live Online Training classes.
Key Features
Complimentary 1year of High Quality E-Learning AccessCourse | Workshop Date | Course Type | Price ( INR ) | Register |
---|
The purpose of this unit is to help the candidate to pass the exam.
Specifically, candidates must:
Attempt at least one Mock exam – as a minimum.
The recommended study period for this unit is minimum 2 hours inclusive of revision.
In preparing you for the final exam, we have simulated exams in the same pattern of the final exam by recreating the environment right to the timer. You can test your knowledge through self-assessment through this Exam Simulator. Attempt as many as you can; keep sharpening the mind to be active and agile; test your own strength about ITIL knowledge and share us your experience of success.
At Proctorlearn, we believe freedom and flexibility are the ingredients of excellent e-learning. We know that each learner has his or her own set of preferences when it comes to learning. E-learning allows you to choose modules, chapters, or topics. You can learn at any time, anywhere, and at your convenience.Because of this, it has become a popular way to study.
Success in e-learning depends heavily on self-motivation and requires little supervision.
When location is no longer a barrier, why should boundaries exist? Our platform is perfect for anyone who wants to save time. It helps you avoid travel issues, so you can learn smoothly. You can track your study progress. You can set timers too. You can navigate chapters in any order. Also, you can select specific pages when needed.
Our skilled technical team makes sure courses are delivered smoothly. This helps learners from various places and gives them a personalized learning experience. Ultimately, our goal is to help you achieve a high level of skill as a professional in your chosen field.
Start your learning journey with ProctorLearn today!
Course | Workshop Date | Course Type | Price ( INR ) | Register |
---|---|---|---|---|
ITIL Intermediate Service Strategy 180 Days E-Learning | 180 Days Access | e-Learning | 22,499.00 |
Enroll |
The Service Strategy (SS) helps us design, develop and execute a service provider strategy that aligns with the organizational strategy. The module highlights the significance of the strategic aspects of service with the IT lifecycle. The SS offers specific techniques and knowledge to help you understand the risks and success factors followed by skills to develop and progress strategy within a company.
Adopting SS practices will help companies ensure that their IT teams are aligned with the venture as a whole, enabling better communication for seamless product and service development.
Proctorlearn offers 3-days intensive training in Bangalore on the ITIL Intermediate SS course, led by high experience and certified trainers. Our course content includes 2 simulated ITIL Intermediate SS mock tests with 80 sample questions.
Eligibility
·Introduction to Service Strategy:
The purpose and objectives of service strategy
The scope of service strategy and ways that service strategy adds value to the business
The context of service strategy in relation to all other lifecycle stages
Service strategy principles:
Basic approach to deciding a strategy
Strategy and opposing dynamics
Outperforming competitors
The four P’s of Service Strategy
Services
Value
Utility and Warranty
Assets – Customer, service and strategic Defining Services
Strategies for Customer Satisfaction
Service economics
Sourcing strategy
Strategy inputs and outputs
Service Strategy Processes:
A management perspective of the purpose and value of the service strategy processes, how they integrate within service strategy and how they interface with other lifecycle phases
Governance
Setting the strategy for governance
Evaluate, direct and monitor
Governance framework
What is IT Governance
Governance Bodies
How Service Strategy relates to Governance
Organizing for Service Strategy:
Organizational development
Organizational departmentalization
Organizational Design
The roles of service owner and BR Manager
Technology Considerations:
Service automation
Service interfaces
Implementing and improving service strategy:
Implementation through the lifecycle
Following a lifecycle approach
Impact of Service Strategy on other lifecycle stages
Challenges, critical success factors and risks:
Be able to provide insight and guidance for service Strategy challenges, risks and critical success factors
Q1. How many credits will I be eligible for?
You will obtain 3 credits towards ITIL Expert certification and 21 PDUs for PMI recertification.
Q2. What are the payment modes?
Visa Debit/ Credit Card, MasterCard, Amex.
Q3. What languages are the examination available in?
The Foundation examinations are in English, Chinese, Spanish, Russian, French, Japanese, Portuguese and German.
The Practitioner examinations are only in English.
The Service Manager examinations are in Russian, English and German.
Q4. What happens if I fail an exam?
In the unfortunate case you fail an examination, you can take part in another examination session, which is subject to a resit fee. There is no limit to the no. of times you can appear for the examination.
Exam pass rates are much higher for delegates who have sat an accredited training course. You should consider potential resit costs when choosing the most appropriate training route.
Q5. What is Prometric and what is its role?
Thomson Prometric is a global provider of online-based examinations. The ITIL Foundation test is available in the Prometric Authorized Testing Centers.
Q6. How long do I have to wait for the results of my multiple-choice examinations?
For each multiple-choice exam, every candidate receives the result paper and certificate within four weeks of the examination session.
Project Management
IT Service Management
Quality Management
Agile & Scrum
Citrix Client Administration
Cloud Technology
Cisco
James Conklin
Great class, very informative.
Karle Scroggins
Great PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.
John Denke
it was a great class. Lots of energy. And I enjoyed.
Kevin Hambrice
Fantastic course to prepare for PMP® exam.
Eric S. Tumlinson
As a participant it was smooth sailing for me.
Khemoni Holmes
Trainer was excellent. Shared good resources and good experiences.
Dennis Glover
Good content and training.